Guest Book


Style, comfort and individual treatment. Each guest is important to us.

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Our online guestbook is open to all comments and recommendations. In it will find comments from guests and for those who have not yet visited us, would be a good counselor.

Hanna | САЩ

The hotel is just a short walk from central Bansko and the ski lift (gondola). It is situated on a quiet location next to the river. We were upgraded from a studio to an apartment, which was really nice. The apartment had all the necessities needed such as coffee machine, kettle, cups and plates. The bathroom was a bit small, but well equipped and there was room for toiletries. We had a warm welcome at check-in and the staff was in general very helpful. The breakfast had a good selection of food and drinks. The shuttle to and from the ski lift worked very well. You had to call the hotel in order for them to come and pick you up, but in my opinion this was not bad when seeing how guests from other hotels almost fought each other to get a seat on their hotel's shuttle

Zejnulla | Косово

luxury hotel and absolutely the best hotel in Bansko. Everything was perfect . Staff was very frendly. The room was like in the picture . The water temperature in the pool was very good . The food was rich with many types of liquids . the playground for child was super and for children care was educator who worked all day long. In the room you have everything you need in luxury hotel. I will never change this hotel in Bankso.Definitely worth a try

Maria | България

Excellent experience, stylish environment, great breakfast with local specialities; SPA, restaurant and staff just perfect. Highly recommended!

Yaacov | Израел

The location is relatively close to gondola (5 minutes) but far from everything else. Everything was great.

Milos | Serbia

Service, accommodation, food and stuff was excellent. Hotel is near gondola lift (4 minutes walk) and all restaurants near by.

Eda | Turkey

the staff was perfect. the breakfast was delicious (it had a lot of options)

Asli | Turkey

Everyone was very friendly, the food was very good: high quality and they offer many alternatives. The rooms are beautifully designed. Whenever you need something, they were fast to respond.
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